What happens if I miss a delivery?
If you miss a delivery of your order and it's been sent via Royal Mail then you'll have a number of options;
- Arrange a free redelivery to your house (you can choose any day from Monday-Saturday)
- Arrange a free redelivery to an alternative local address
- Arrange a redelivery to a Post Office® for a nominal fee and collect it from there
- Want your item as soon as possible? Then pick it up in person from your local delivery office - the address will be on the Something for you card
How long will Royal Mail hold my parcel for?
Royal Mail will hold a parcel for 18 days before returning it to us. Please arrange for a redelivery or collection before this time has elapsed.