What happens if I miss a delivery?

Royal Mail

If you miss a delivery of your order and it's been sent via Royal Mail then you'll have a number of options;

  1. Arrange a free redelivery to your house (you can choose any day from Monday-Saturday)
  2. Arrange a free redelivery to an alternative local address
  3. Arrange a redelivery to a Post Office® for a nominal fee and collect it from there
  4. Want your item as soon as possible? Then pick it up in person from your local delivery office - the address will be on the Something for you card


How long will Royal Mail hold my parcel for?

Royal Mail will hold a parcel for 18 days before returning it to us. Please arrange for a redelivery or collection before this time has elapsed.

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